orionplay Privacy Policy

When you register on orionplay, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During identity verification, we may request a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm your identity and age. When you make deposits or withdrawals, we collect transaction details including payment method, amount, and timestamps to process your requests accurately. We also collect device information, IP address, and browser type automatically when you access our platform, which helps us detect suspicious activity and keep your account secure. Usage data such as pages visited, session duration, and game activity is collected to improve platform performance and personalise yourexperience. All information collected is handled in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173).

Your personal data is used primarily to create and manage your orionplay account, verify your identity, and process deposits and withdrawals in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and updates about platform changes — we do not send unsolicited promotional messages without your consent. Transaction data is used to detect and prevent fraud, money laundering, and unauthorised account access, keeping the platform safe for all Filipino players. Aggregated and anonymised usage data helps our team improve game performance, fix technical issues, and develop new features that match what players in the Philippines actually want. We may use your email address to respond to support requests submitted through our help channels. We will never sell, rent, or trade your personal information to third-party advertisers or marketing companies. Your data is only shared with trusted service providers — such as payment processors and identity verification partners — who are contractually bound to protect it.

All personal data collected by orionplay is stored on secured servers with industry-standard encryption protocols, including TLS for data in transit and AES-256 for data at rest. Access to personal data is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling player data undergo regular data privacy training. We conduct periodic security audits and vulnerability assessments to identify and address potential risks before they can affect your account. In the unlikely event of a data breach that affects your personal information, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by law. We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Philippine regulations. When your data is no longer needed, it is securely deleted or anonymised so it can no longer be linked to you. If you have concerns about how your data is stored, you may contact our support team at any time.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and this Privacy Policy is our commitment to that transparency. You have the right to access a copy of the personal data we hold about you at any time by submitting a request through our support team. If any of your personal information is inaccurate or outdated, you have the right to request a correction, and we will update our records promptly. You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to any legal retention obligations we must comply with. You also have the right to object to the processing of your data for direct marketing purposes, and we will honour that request without penalty. If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team — contact details are available on the FAQ page.

orionplay uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as login and account management. We do not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with external ad networks. Session analytics cookies help us understand how players navigate the platform so we can improve the user experience for everyone in the Philippines. You can manage or clear cookies through your browser settings at any time, though doing so may affect certain platform features. By continuing to use orionplay after being informed of our cookie use, you consent to the use of essential and analytics cookies as described here. For more technical questions about cookies, visit our FAQ page.

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will notify registered players via the email address on their account and update the "Last updated" date at the top of this page. Continued use of orionplay after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you disagree with any changes, you may close your account by contacting our support team. The most current version of this policy will always be available at orionplay.win/privacy-policy. For any privacy-related questions, please visit our FAQ page or review our Terms and Conditions.